{"id":5022,"date":"2026-09-29T13:37:20","date_gmt":"2026-09-29T13:37:20","guid":{"rendered":"https:\/\/www.lmiab.se\/?page_id=5022"},"modified":"2026-09-29T14:04:12","modified_gmt":"2026-09-29T14:04:12","slug":"service-support","status":"publish","type":"page","link":"https:\/\/www.lmiab.se\/en\/services\/service-support\/","title":{"rendered":"Service &amp; Support"},"content":{"rendered":"\n<div class=\"hero-block align wp-block-lmiab-hero\" data-rotation-speed=\"29000\">\n\t<div class=\"hero-block-media\">\n\t\t\t\t\t<div class=\"hero-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"hero-slide active\" data-index=\"0\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1679\" height=\"937\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support.png\" class=\"hero-image not-transparent\" alt=\"\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support.png 1679w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support-300x167.png 300w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support-1024x571.png 1024w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support-768x429.png 768w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/service-support-1536x857.png 1536w\" sizes=\"auto, (max-width: 1679px) 100vw, 1679px\" data-has-transparency=\"false\" data-dominant-color=\"49464c\" style=\"--dominant-color: #49464c;\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"hero-overlay\"><\/div>\n\t<\/div>\n\n\t<div class=\"hero-content\">\n            <div class=\"acf-innerblocks-container\">\n\n<h1 class=\"wp-block-heading has-text-align-left has-palette-color-2-color has-text-color has-link-color wp-elements-1\">Service and Support for Industrial Laser Systems<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">A laser system is often a critical part of the production process \u2013 and when something goes wrong, access to the right technical expertise is essential. LMI AB provides service, troubleshooting, repairs, preventive maintenance and technical support for industrial laser systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our service organisation works both with systems supplied by LMI AB and with laser equipment from a wide range of other manufacturers. Our service technicians have many years of experience in industrial laser technology and work with everything from laser sources, optics and process equipment to complete machines and automated laser systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you are dealing with unexpected downtime, planned maintenance, installation of new equipment or a need for spare parts, the objective is the same: <strong>to keep your production running and minimise unnecessary downtime.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-palette-color-4-color has-palette-color-2-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.lmiab.se\/en\/contact\/\">Talk to a laser specialist<\/a><\/div>\n<\/div>\n\n<\/div>    <\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">A Service Partner for the Complete Laser System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Industrial laser systems consist of many different components that must work together correctly. A problem that appears in the laser process does not necessarily originate in the laser source \u2013 the cause may instead be found in the optics, control system, cooling system, process equipment or machine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB&#8217;s broad experience in laser technology enables us to work with the complete system rather than focusing on a single component.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our services include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Troubleshooting and repairs<\/li>\n\n\n\n<li>Preventive maintenance<\/li>\n\n\n\n<li>Installation and commissioning<\/li>\n\n\n\n<li>Relocation and reinstallation of laser systems<\/li>\n\n\n\n<li>Laser source service and support<\/li>\n\n\n\n<li>Optics and optical components<\/li>\n\n\n\n<li>Process equipment and laser components<\/li>\n\n\n\n<li>Spare parts and consumables<\/li>\n\n\n\n<li>Technical support<\/li>\n\n\n\n<li>Service agreements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This makes LMI AB a long-term service partner throughout the lifetime of your laser system.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"494246\" data-has-transparency=\"false\" style=\"--dominant-color: #494246;\" loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/felsokning-reparation-683x1024.png\" alt=\"\" class=\"wp-image-5032 not-transparent\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/felsokning-reparation-683x1024.png 683w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/felsokning-reparation-200x300.png 200w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/felsokning-reparation-768x1152.png 768w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/felsokning-reparation.png 1024w\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Troubleshooting and Repairs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When a laser system stops, it is important to quickly determine <strong>where the problem originates<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our service technicians have many years of experience in troubleshooting industrial laser systems and can work with equipment from many different manufacturers. We analyse the system step by step to identify the cause of the problem and determine the appropriate corrective action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Troubleshooting may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Laser source<\/li>\n\n\n\n<li>Optics and beam path<\/li>\n\n\n\n<li>Cutting or process head<\/li>\n\n\n\n<li>Control system<\/li>\n\n\n\n<li>Electrical components<\/li>\n\n\n\n<li>Cooling system<\/li>\n\n\n\n<li>Gas and media components<\/li>\n\n\n\n<li>Machine and peripheral equipment<\/li>\n\n\n\n<li>Process parameters<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, initial troubleshooting can begin remotely through technical support. When the problem requires work on site, our service technicians can visit the customer&#8217;s facility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For IPG laser sources, LMI AB also provides dedicated service as an authorised IPG Photonics service partner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.lmiab.se\/en\/services\/ipg-laser-service-2\/\" data-type=\"page\" data-id=\"4994\">Visit the IPG Laser Service page<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f4f0ec;padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h2 class=\"wp-block-heading\">Preventive Maintenance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The best service intervention is often the one that can be carried out <strong>before downtime occurs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regular preventive maintenance allows components and functions to be checked before potential problems affect production. This improves the conditions for high system availability and makes it possible to schedule maintenance rather than reacting only after a machine has stopped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the system and equipment, preventive maintenance may include inspection of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optics and protective windows<\/li>\n\n\n\n<li>Filters and cooling systems<\/li>\n\n\n\n<li>Process heads and nozzles<\/li>\n\n\n\n<li>Moving components<\/li>\n\n\n\n<li>Electrical connections<\/li>\n\n\n\n<li>Safety systems<\/li>\n\n\n\n<li>Laser source and peripheral equipment<\/li>\n\n\n\n<li>General machine condition and function<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Maintenance requirements vary depending on machine type, laser technology, operating hours, process and production environment. Maintenance is therefore adapted to the individual installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regular maintenance also provides an opportunity to plan the replacement of wear parts and spare parts before they cause unplanned production downtime.<\/p>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Agreements \u2013 Planned Maintenance and Better Control<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For companies where laser systems are a critical part of production, a service agreement can provide <strong>greater predictability and reduce the risk of unplanned downtime<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of involving the service organisation only after a problem has occurred, maintenance and inspections can be planned in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A service agreement with LMI AB can be adapted to the equipment, production environment and individual requirements of the customer.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"4a4a55\" data-has-transparency=\"false\" style=\"--dominant-color: #4a4a55;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal-1024x572.png\" alt=\"\" class=\"wp-image-5034 not-transparent\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal-1024x572.png 1024w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal-300x168.png 300w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal-768x429.png 768w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal-1536x858.png 1536w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/serviceavtal.png 1678w\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">A service agreement may include<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scheduled service visits<\/li>\n\n\n\n<li>Preventive maintenance<\/li>\n\n\n\n<li>Inspection of critical components<\/li>\n\n\n\n<li>Inspection of optics and process equipment<\/li>\n\n\n\n<li>Review of wear parts and consumables<\/li>\n\n\n\n<li>Recommendations for future maintenance<\/li>\n\n\n\n<li>Technical support<\/li>\n\n\n\n<li>Spare-parts planning<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The purpose is not simply to service the machine at a predetermined interval. A good service agreement should help the customer <strong>plan maintenance and identify potential problems before they result in production downtime.<\/strong>d ett best\u00e4mt intervall. Ett bra serviceavtal ska hj\u00e4lpa kunden att <strong>planera underh\u00e5llet och uppt\u00e4cka potentiella problem innan de leder till produktionsstopp.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Adapted to Your Equipment and Production<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Two laser systems can have very different service requirements even if they are technically similar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A machine operating continuously in multi-shift production is subjected to very different conditions from a laser system used only a few hours per week. Materials, processes, environmental conditions and contamination levels can also affect maintenance requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We therefore base each service programme on the actual installation and how the equipment is used.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">From Emergency Repairs to Planned Maintenance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unexpected faults can never be eliminated completely. However, systematic preventive maintenance can reduce the risk of worn components or overdue maintenance developing into costly production downtime.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A service agreement also provides better planning for <strong>service, spare parts and maintenance costs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.lmiab.se\/en\/contact\/\" data-type=\"page\" data-id=\"2249\">Contact LMI AB and we will help you develop a suitable service programme for your laser equipment.<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-palette-color-8-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h3 class=\"wp-block-heading\">Installation and Commissioning<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a new laser system is installed, correct installation and commissioning are essential for both performance and long-term reliability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB&#8217;s service technicians work with the installation of industrial laser systems and help prepare equipment for production. Installation is also a natural part of the machines and systems supplied by LMI AB.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the equipment and project, the work may include installation, connection and inspection of the various system components as well as start-up and functional testing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because LMI AB works with both laser technology and complete production systems, we can also provide support when several different components need to work together.<\/p>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"394b68\" data-has-transparency=\"false\" style=\"--dominant-color: #394b68;\" loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/flytt-reinstallation1-768x1024.png\" alt=\"\" class=\"wp-image-5036 not-transparent\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/flytt-reinstallation1-768x1024.png 768w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/flytt-reinstallation1-225x300.png 225w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/flytt-reinstallation1.png 1086w\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Relocation and Reinstallation of Laser Systems<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Relocating a laser machine involves much more than transporting it from one location to another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Laser equipment contains sensitive optical, electrical and mechanical components that need to be handled correctly during dismantling, transportation and reinstallation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB provides support when relocating laser systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the machine and project, our service technicians can assist with planning the relocation, dismantling relevant equipment and reinstalling it at the new location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After relocation, the system should be checked to ensure correct operation before production resumes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Spare Parts and Consumables<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access to the right spare parts can be critical when a laser system is down.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB stocks spare parts, wear parts and consumables for industrial laser systems. Through our network of suppliers, we can also source components that are not available from our own stock.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our range includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Laser optics<\/li>\n\n\n\n<li>Protective windows<\/li>\n\n\n\n<li>Nozzles<\/li>\n\n\n\n<li>Ceramic components<\/li>\n\n\n\n<li>Laser lamps<\/li>\n\n\n\n<li>Filters<\/li>\n\n\n\n<li>Oils and lubricants<\/li>\n\n\n\n<li>Coolants<\/li>\n\n\n\n<li>Other wear and spare parts<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Because LMI AB works with many different types of laser systems, we can also help identify the correct component when the customer does not have a complete part number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.lmiab.se\/en\/products\/components-spare-parts\/\" data-type=\"produktkategori\" data-id=\"21\">See Our Components &amp; Spare Parts<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img data-dominant-color=\"5f5661\" data-has-transparency=\"false\" loading=\"lazy\" decoding=\"async\" width=\"853\" height=\"1024\" sizes=\"auto, (max-width: 853px) 100vw, 853px\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/reservdelar-853x1024.png\" alt=\"\" class=\"wp-image-5037 not-transparent\" style=\"--dominant-color: #5f5661; aspect-ratio:0.8330126820841023;width:592px;height:auto\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/reservdelar-853x1024.png 853w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/reservdelar-250x300.png 250w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/reservdelar-768x922.png 768w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/09\/reservdelar.png 1145w\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-palette-color-8-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h2 class=\"wp-block-heading\">Technical Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not every problem requires an on-site service visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, our technicians can assist through technical support and an initial assessment of the problem. This may involve identifying a possible source of the fault, checking components or helping the customer determine the appropriate next step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB provides telephone support <strong>Monday to Friday, 08:00\u201317:00<\/strong>. Support is primarily intended for customers with systems supplied by LMI AB, but we can also assist with questions concerning optics and components for a wide range of laser systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a problem cannot be resolved remotely, the case can proceed to an on-site service intervention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This provides customers with a straightforward route into LMI AB&#8217;s service organisation \u2013 from the initial enquiry through to repair when required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Service for Other Manufacturers&#8217; Equipment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">LMI AB&#8217;s service operation is not limited to machines and laser systems that we have supplied ourselves.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our technicians have experience with different types of industrial laser systems and can in many cases assist with troubleshooting, service, optics, components and spare parts for equipment from other manufacturers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The work we can perform naturally depends on the machine, laser source, system design and the availability of technical information and spare parts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do you have a laser system that was not supplied by LMI AB? Contact us anyway.<\/strong> We can assess the equipment and determine how we can assist.<\/p>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"524847\" data-has-transparency=\"false\" style=\"--dominant-color: #524847;\" loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" src=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/02\/m5lfdx-683x1024.jpg\" alt=\"\" class=\"wp-image-1583 not-transparent\" srcset=\"https:\/\/www.lmiab.se\/app\/uploads\/2026\/02\/m5lfdx-683x1024.jpg 683w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/02\/m5lfdx-200x300.jpg 200w, https:\/\/www.lmiab.se\/app\/uploads\/2026\/02\/m5lfdx.jpg 720w\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">Do You Need Service or Technical Support?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Has a laser system stopped, do you need to plan maintenance, or would you like to discuss a service agreement?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Submit a service request using the form below and provide as much information as possible about the equipment and the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Machine type<\/li>\n\n\n\n<li>Machine manufacturer<\/li>\n\n\n\n<li>Laser type<\/li>\n\n\n\n<li>Laser manufacturer<\/li>\n\n\n\n<li>Laser power<\/li>\n\n\n\n<li>Serial number, if available<\/li>\n\n\n\n<li>A detailed description of the problem<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The more information our service technicians receive from the start, the better the conditions for quickly assessing the case and determining the appropriate next step.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Michael Blyckert<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\"><strong>Contact person for Service &amp; Support<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+46(0)281-71033\">+46 (0)281-710 33<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:Michael.Blyckert@lmiab.se\">Michael.Blyckert@lmiab.se<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the form below to report a fault with a laser or machine, and we will get back to you as soon as possible.<\/p>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_11' ><style>#gform_wrapper_11[data-form-index=\"0\"].gform-theme{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: 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var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-btn-bg-color-hover-tertiary: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Services &#8211; Service and Support<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_11'  action='\/en\/wp-json\/wp\/v2\/pages\/5022' data-formid='11' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_11' class='gform_fields top_label form_sublabel_below description_below validation_below' data-column-layout='fill'><fieldset id=\"field_11_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"52690cb8\" data-field-span=\"12\"><legend id='gfield_label_11_1' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_11_1'>\n                            \n                            <span id='input_11_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_11_1_3' value=''   aria-required='true'     aria-labelledby=\"input_11_1_3_label gfield_label_11_1\"\/>\n                                                    <label for='input_11_1_3' id='input_11_1_3_label' class='gform-field-label gform-field-label--type-sub '>First name<\/label>\n                                                <\/span>\n                            \n                            <span id='input_11_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_11_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_11_1_6' id='input_11_1_6_label' class='gform-field-label gform-field-label--type-sub '>Last name<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_11_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"6c32f157\" data-field-span=\"6\"><label id='gfield_label_11_3' class='gfield_label gform-field-label' for='input_11_3'><span class='gform-field-label__text'>Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_11_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--phone-format-international gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"6c32f157\" data-field-span=\"6\"><label id='gfield_label_11_4' class='gfield_label gform-field-label' for='input_11_4'><span class='gform-field-label__text'>Phone<\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_11_4' type='tel' value='' class='large'    aria-invalid=\"false\"    \/><\/div><\/div><div id=\"field_11_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"6aaa77d3\" data-field-span=\"6\"><label id='gfield_label_11_5' class='gfield_label gform-field-label' for='input_11_5'><span class='gform-field-label__text'>Company<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_11_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_12\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"6aaa77d3\" data-field-span=\"6\"><label id='gfield_label_11_12' class='gfield_label gform-field-label' for='input_11_12'><span class='gform-field-label__text'>Machine type<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_12' id='input_11_12' class='large gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>V\u00e4lj<\/option><option value='Sk\u00e4rning' >Sk\u00e4rning<\/option><option value='Svetsning' >Svetsning<\/option><option value='M\u00e4rkning' >M\u00e4rkning<\/option><option value='\u00d6vrigt' >\u00d6vrigt<\/option><\/select><\/div><\/div><div id=\"field_11_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"d01c11d3\" data-field-span=\"6\"><label id='gfield_label_11_6' class='gfield_label gform-field-label' for='input_11_6'><span class='gform-field-label__text'>Machine manufacturer<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_11_6' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"d01c11d3\" data-field-span=\"6\"><label id='gfield_label_11_14' class='gfield_label gform-field-label' for='input_11_14'><span class='gform-field-label__text'>Laser type<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_11_14' class='large gfield_select'     aria-invalid=\"false\" ><option value='CO2' >CO2<\/option><option value='Fiber' >Fiber<\/option><option value='YAG' >YAG<\/option><\/select><\/div><\/div><div id=\"field_11_15\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"c4316729\" data-field-span=\"6\"><label id='gfield_label_11_15' class='gfield_label gform-field-label' for='input_11_15'><span class='gform-field-label__text'>Laser manufacturer<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_15' id='input_11_15' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_16\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"c4316729\" data-field-span=\"6\"><label id='gfield_label_11_16' class='gfield_label gform-field-label' for='input_11_16'><span class='gform-field-label__text'>Laser power<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_11_16' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_9\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" data-group-id=\"f2928fd3\" data-field-span=\"12\"><label id='gfield_label_11_9' class='gfield_label gform-field-label' for='input_11_9'><span class='gform-field-label__text'>Fault description<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_11_9' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_11_17\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full field_sublabel_below gfield--has-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"bbb40786\" data-field-span=\"12\"><legend id='gfield_label_11_17' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Consent<\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_17.1' id='input_11_17_1' type='checkbox' value='1'  aria-describedby=\"gfield_consent_description_11_17\" aria-labelledby=\"input_11_17_1_label gfield_label_11_17\"  aria-invalid=\"false\"   \/> <label id='input_11_17_1_label' class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_11_17_1' ><span class='gform-field-label__text'>Receive our newsletter with our latest product offers<\/span><\/label><input type='hidden' name='input_17.2' value='Receive our newsletter with our latest product offers' class='gform_hidden' \/><input type='hidden' name='input_17.3' value='11' 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